Columnists, Practical Practice
Make me an offer: How third-party negotiators suppress out of network claims
By Ellen Anderson, Ph.D
As sensational as this title may sound, in August of 2023, AdventHealth brought an antitrust lawsuit against MultiPlan, Inc. a third-party business that negotiates out of...
Marketing to the public versus peers
By Ellen Anderson, Ph.D
When I began my career, in the early 1990s, word of mouth, recommendations from health providers and insurance provider directories were the primary methods I used to find a...
The overscheduled practitioner
By Ellen Anderson, Ph.D
“People don’t change.” This was relayed to me within my first week on the job by a psychologist, 30 years older than myself. As a researcher, he had some basis for this...
What can therapists learn from older adult clients?
By Ellen Anderson, Ph.D
Most mornings, I drink from a coffee cup featuring an owl, given to me by a client nearly 15 years ago. She was in her 80s and in failing health. Her death occurred after I...
Should I accept this referral?
By Ellen Anderson, Ph.D
Not long ago, I received a call from a woman requesting an intake appointment. I don’t use a scheduler and prefer to pre-screen clients myself. She was unclear about her...
The pros and cons of accepting health insurance
By Ellen Anderson, Ph.D
Solo practitioners face challenges
Have you considered joining or leaving an insurance panel? More than one out of four psychologists are self-employed and nearly half...
Practical Practice: How will Artificial Intelligence disrupt the therapy industry?
By Ellen Anderson, Ph.D
I’m a late adopter of technology. I had a flip phone for an embarrassingly long time, resisted Facebook and kept a paper calendar well into the digital age. Despite this,...
What is happening to patient privacy?
By Ellen Anderson, Ph.D
Recently, I realized that my medical records are available through not one, but three health information exchanges (HIEs), CTHealthlink, CONNIE and CareEverywhere.
I...
Pay it forward
By Ellen Anderson, Ph.D
Why is it that no one ever calls me back? This is a statement that I hear nearly every day from people searching for mental health services. I’m in agreement. It is...
Health Information Exchange: What does it mean for psychologists?
By Ellen Anderson, Ph.D
Are you aware that mental health treatment might be included as part of your state’s health information exchange (HIE)? All New England states have an HIE as part of the...