Leading Stories, Articles

February 5th, 2020

Are more psychologists serving only self-pay patients? Difficulties with insurance companies highlighted

By Catherine Robertson Souter

The complaints documented in a 2019 survey released by the Connecticut Psychological Association (CPA) illustrate the on-going difficulties that psychologists have with insurance companies. From understanding administrative requirements, to filing claims, following up on reimbursements, submitting further documentation, waiting on telephone hold, and accepting low reimbursement rates, the range of complaints covers just about every step of the process. It would be no wonder if, as recent news and opinion articles posit, fewer and fewer psychologists are agreeing to join insurance panels, leaving patients with nowhere to turn. While it is difficult to ascertain just how many psychologists currently accept [More]