Pay it forward

Why is it that no one ever calls me back? This is a statement that I hear nearly every day from people searching for mental health services. I’m in agreement. It is mystifying that phone calls from people searching for clinicians go unanswered. If psychologists could do one thing to improve public perception, it should be to assist people who ask us how to access a therapist.

Full disclosure, there have been times when I have not returned phone calls from potential new clients or dropped the ball in answering an email inquiry. I get so overloaded with work at times that I’m not able to effectively do my job. Part of that job is to ensure that potential clients who reach out to me get the courtesy of a return phone call.

Everyone faces...