Leading Stories, Articles

Study finds lack of data a barrier to systems-level research on patient safety

By Janine Weisman

Morgan Shields admits she was naive in the summer of 2017 when she first submitted an online public records request for all substantiated complaints against inpatient psychiatric facilities in Massachusetts. The paralegal from the Massachusetts Department of Mental Health (DMH) who called her told her it would cost more than $100,000 to provide the records. “I thought what he was saying was it would cost the state that much money to redact all of the information, just go through all the files,” recalled Shields, a Ph.D. candidate and National Institute on Alcohol Abuse and Alcoholism fellow at the Institute for [More]

Tags: patient safety, complaints, online public records, research study, monitoring system, inpatient psychiatry, patient outcomes, accountability
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