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Virginia Tech massacre raises safety issues
(June 2007 Issue)

By Ami Albernaz

In the wake of the shootings at Virginia Tech in April, universities around New England have been evaluating their policies and procedures with an eye toward taking all possible steps to prevent a similar incident from occurring. Flurries of discussions immediately following the shootings have given way to longer-term planning and ongoing conversations about how best to ensure the safety of students and faculty.

"It's important to talk things out and to try not to rush into knee-jerk responses," says Harry Rockland-Miller, Ph.D., director of mental health at university health services at the University of Massachusetts-Amherst. Like officials at other schools, Rockland-Miller believes his university already has many good mechanisms in place, including solid communications systems within student affairs and student life and 24-hour emergency access to police and mental health and student services.

"We're all working together, but recognize that we can't control everything," he says. "We might not be able to avoid someone who is so intent on doing that sort of action, so we have to be humble in that sense."

Kevin Culley, director of safety and risk management at the University of Rhode Island, says a committee there is looking at gaps in Virginia Tech's security to see if any adjustments should be made at URI. Technical communications systems are one key area in which changes are being considered.

"I think every university suffers the same thing," he says. "There are thousands of students in dozens of buildings and it's almost impossible to communicate with everyone." He adds that in addition to voicemail, email and the university Web site, the idea of using air raid sirens to alert students in the case of an emergency was also suggested. "But I don't think we'll go in that direction," he says.

How to alert students to their messaging devices is also under discussion at the University of Maine, where a steam whistle from a steam plant on campus is being considered. "We asked what would be a great way to direct students to their technologies - voice mail, email, et cetera," says Dean of Students Robert Dana, Ed.D. "We tested the steam whistle after many years, though we're working out exactly how we'll use it."

In some schools, practices, policies and procedures regarding troubled students are also being scrutinized. At the University of Connecticut, a Students Concerns Assessment Team composed of members of residence life, counseling, mental health services and other campus bodies meets every two weeks to discuss troubled students or safety issues. The school also has a system in which any concerns - from faculty, residence life and the police, among others - are reported to a central place, the dean of students' office.

"We need a 360-degree view of a student," says Lee Burdette Williams, Ph.D., dean of students. "Smaller schools do this well. In big schools, though, there's often not a single clearinghouse or incidents go unreported."

UConn administration is now developing a policy for involuntary leave of absence for students who appear to present a danger to themselves. The policy - new for the school - will be, in some ways, similar to a code of conduct policy that governs students presenting a threat to others.

UMass also has an involuntary leave policy for students who present "an imminent threat," though it is not often used, Rockland-Miller says. He adds that he is wary of any practice that might prevent students from seeking out campus mental health services.

"Students' ability to speak with us in a confidential way is the foundation for what we do," he says. "We have mechanisms in place so that if someone presents an acute risk to him or herself or others, we have to step in and take action … but any erosion to confidence other than that might actually harm safety, since the fear that parents might be called might prevent students from coming in."

At URI, a policy addressing troubled employees is being matched to one dealing with troubled students. "Anybody could be troubled at any time," Culley says, adding there is one gap in the current policy that school officials are working to fill.

Officials realize that despite taking all measures possible to avoid a tragedy like that which struck Virginia Tech, there is no completely foolproof way.

"We have a very comprehensive approach to crisis management, but the most important part is creating a connected community among the student body, so students are caring for each other and the community," Dana says. "If it looks like someone is in trouble, students should feel free to say that person needs help."