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Telehealth strives for ubiquity
(June 2006 Issue)

By Nan Shnitzler

From monitoring NASA astronauts' vital signs to detecting stroke in residents of the "smart medical home" of the future, telehealth technology can extend the reach of health care. But it's the down-to-earth applications and collaborations where telehealth is making a difference today. Telehealth employs telecommunications to provide health care that transcends time and distance. It has expanded service access to remote, at-risk and underserved populations by allowing practitioners to offer consultation, diagnosis, education, treatment and monitoring services at a distance and on demand.

Telehealth's unique interdisciplinary and multimedia approach will be key to achieving the goals of Healthy People 2010, says Thomas W. Miller, Ph.D., A.B.P.P., a professor at the University of Connecticut School of Allied Health.

Healthy People is a federal initiative designed to eliminate health disparities among different population segments by improving health care access to all Americans. Among the targets are cancer, diabetes, kidney disease, heart disease, obesity, mental health, HIV, substance abuse, nutrition and many more.

"Telehealth is the medium by which the next wave of addressing these issues will occur," Miller says.

An example of telehealth in action was visiting nurses in New Haven using video telephones to monitor patients without having to travel house to house, Miller recounts. It was cost effective because nurses saw more patients in less time and could reserve site visits for acute care.

Telehealth gear can be in a patient's home or at a community-based organization. Along those lines, in a paper in the April 2006 issue of Telemedicine and e-Health, Miller and colleagues examine the theoretical and clinical issues involved in applying telehealth to the care of developmentally disabled adults living in group homes.

In the article, four of Miller's graduate students, a physical therapist, occupational therapist, physician assistant and dietician, describe how they could use interactive telehealth links to keep patients independent and in familiar settings, crucial to maintaining health. The paper offers a step-by-step guideline for determining whether telehealth is case-applicable. The first question is whether the patient is willing to use telehealth services.

To manage liability in telehealth delivery, therapists and patients (or their caregivers) must be trained to understand and operate monitoring and video equipment at both ends of the link. Training, credentialing and questions of effectiveness and privacy are still barriers to universal adoption and insurance compensation of telehealth services.

"So the concepts are there and the technology is there, but it hasn't yet reached the legislative process to support it," Miller says.

While teaching at the University of Kentucky in Lexington, Miller saw the Kentucky model develop into 70 telehealth sites that augment the state health care system.

"The state legislature in Kentucky bit the bullet and supported this particular medium to the benefit of residents," Miller says. "It's a state by state thing."

Miller says telehealth support has to start at the grassroots with education and prevention and then move to individualized care. The federal program of local Area Health Education Centers, charged with improving access to health care, is key.

In Vermont, AHEC and the Department of Health offer "nursing grand rounds" delivered via 14 interactive television sites. Each session is attended by an average of 70 participants who can save the time and cost involved in traveling to continuing education. The health education delivery system could also include cable and public television, Miller says.

"The fact that a medical journal invited me to do this article is visionary," Miller says. "The fact that [telehealth] is being driven by national health policy will improve access to every human being."