Leading Stories, Practical Practice
Good customer service benefits patients and practitioner
By Catherine Robertson Souter
The term “customer service” brings to mind smiling hotel clerks welcoming guests, or a helpful sales associate offering to “grab you a different size”...
Psychologist shortage: Demand exceeds supply
By Phyllis Hanlon
A July 2020 Health Tracking Poll from the Kaiser Family Foundation (KFF) found that four in 10 adults reported symptoms of anxiety or depressive disorder, up from one in 10...
Telehealth coverage rolls back across United States
By Eileen Weber
New England tries to hang on
If there was an upside to the pandemic, it was telehealth. For many patients, particularly those with mental health issues,...
Vermont aims to ‘stop the bleeding’
By Phyllis Hanlon
Vermont is experiencing a serious staffing shortage, according to January data, which showed a 58.8 percent staffing vacancy rate, an increase from pre-pandemic...
Hampstead Hospital acquisition to enhance state’s mental health system
By Catherine Robertson Souter
No plans in place to expand footprint
Mental health care in New Hampshire has had some major issues. Between long stays in emergency rooms...
Report highlights need for more diversity in health care system
By Danielle Ray
The Mental Health Association of Rhode Island (MHARI) recently released a 34-page report overseen by Ernestine Jennings, Ph.D., that shines a light on a relevant and timely...
Dealing with ongoing stress
By Catherine Robertson Souter
How psychologists can help patients and themselves
Remember the week everything shut down? As we approach the two-year anniversary of the designation of...
Schizophrenia: What’s in a name?
By Eileen Weber
For schizophrenia, quite a bit
Should schizophrenia undergo a name change? For many, the answer is yes in order to destigmatize the...
Training gives police and first responders tools to deal with people with mental illness
By Catherine Robertson Souter
New Hampshire has seen more than its share of officer-related shootings. In December, the Concord Monitor reported the results of an analysis on police shootings over...
Mental Health Courts: A ‘humane mechanism’ for people with mental illness
By Phyllis Hanlon
In the late 1980s, Janet Reno, then state attorney for Miami Dade County, Florida, founded the first drug court to address the underlying issues that repeatedly brought...